1. Understand the Security Framework
The first step in assessing the security posture of cloud managed services companies is to understand the security framework they have in place. This includes examining their security policies, procedures, and controls. Look for industry-standard frameworks such as ISO 27001, NIST, or CSA STAR certification. Evaluate their incident response plan, data backup and recovery processes, and access controls. Additionally, consider their approach to vulnerability management, patch management, and security monitoring. A robust security framework is crucial to minimize the risk of security breaches and protect your data.
2. Assess Data Protection Measures
Data protection is of utmost importance when it comes to cloud managed services. Ensure that the company has mechanisms in place to protect your data at rest and in transit. Ask about their encryption practices, both for data in storage and data transmission. Find out if they have data segmentation measures to ensure that your data is isolated from other clients. Check if they perform regular data backups and have disaster recovery plans in place. Data protection measures are vital to safeguard your confidential information from unauthorized access or data loss.
3. Evaluate Network and Infrastructure Security
Assessing the network and infrastructure security of cloud managed services companies is crucial. Inquire about their network architecture, firewalls, intrusion detection and prevention systems. Check if they conduct regular vulnerability assessments and penetration testing to identify and fix any security weaknesses. Evaluate their physical security controls, including data center security, access controls, and monitoring systems. The network and infrastructure security of the company should align with industry best practices to ensure a secure environment for your data.
4. Review Compliance and Certifications
Cloud managed services companies should comply with relevant regulations and have appropriate certifications. Check if they comply with data protection regulations such as GDPR or HIPAA, depending on your geographical location and industry. Look for certifications specific to cloud security, such as CSA STAR certification or SOC 2 Type II. Ensure that the company undergoes independent audits or assessments to validate their compliance and certifications. Compliance and certifications provide assurance that the company follows established standards and practices.