01Check Signal Strength

  • The first step in fixing a dropped cellphone call is to check your signal strength. Weak or fluctuating signal can lead to call drops. Make sure you are in an area with good reception.
  • If you are indoors, try moving closer to a window or going to a higher floor as signal strength tends to be better in these areas.
  • If you are in a remote area with poor signal coverage, consider using Wi-Fi calling if your device supports it.

02Restart Your Phone

  • Sometimes, a simple restart can resolve many issues including dropped calls.
  • Turn your phone off and then back on again. This can help refresh the network connection and clear any temporary glitches that might be causing the dropped calls.

03Check for Network Outages

  • If you are experiencing consistent dropped calls, it could be due to a network outage in your area.
  • Check with your service provider or visit their website to see if there are any reported network issues. If there is an outage, you may need to wait until it is resolved.
  • You can also contact your service provider for further assistance and updates.

04Update Software

  • Outdated software can sometimes cause compatibility issues with the network, leading to dropped calls.
  • Check for any available software updates for your device and install them. Updating your phone's software can often fix bugs and improve network performance.

05Reset Network Settings

  • Resetting your network settings can often resolve connectivity issues, including dropped calls.
  • Go to the settings menu on your phone and find the option to reset network settings. Keep in mind that this will remove saved Wi-Fi passwords and Bluetooth connections, so you will need to re-enter them.
  • After resetting network settings, check if the dropped calls issue has been resolved.

06Contact Your Service Provider

  • If none of the above steps have resolved the dropped call issue, it is recommended to reach out to your service provider for assistance.
  • Explain the problem you are facing and provide them with details such as the frequency of dropped calls, specific locations where it occurs, and any error messages you might have encountered.
  • They will be able to troubleshoot the issue further and provide specific solutions based on your carrier and device.

Conclusion

Experiencing a dropped cellphone call can be frustrating, but by following these troubleshooting steps, you can increase the chances of resolving the issue. Remember to check signal strength, restart your phone, and update software regularly. If the problem persists, contact your service provider for further assistance. With these tips, you can enjoy uninterrupted and clear cellphone calls.

MethodsDetails
Check Signal StrengthEnsure you are in an area with good reception or consider using Wi-Fi calling.
Restart Your PhoneTurn your phone off and back on again to refresh network connection.
Check for Network OutagesVerify if there are any reported network issues in your area.
Update SoftwareCheck for and install any available software updates for your device.
Reset Network SettingsReset network settings to resolve connectivity issues.
Contact Your Service ProviderReach out to your service provider for assistance if the issue persists.
cellphone call
dropped call
troubleshooting