01Force Quit the Unresponsive Application

  • The first step to fix a frozen MacBook is to force quit the unresponsive application. Press Command + Option + Esc keys simultaneously to open the Force Quit Applications window.
  • Select the application that is not responding, then click on the Force Quit button.
  • Wait for a few seconds to see if the application closes. If it doesn't, proceed to the next step.

02Restart Your MacBook

  • If force quitting the application didn't solve the issue, the next step is to restart your MacBook.
  • Click on the Apple menu located on the top-left corner of the screen, then select Restart.
  • Wait for your MacBook to shut down and start up again. Check if the freezing problem persists.

03Safe Boot

  • If your MacBook continues to freeze after restarting, try booting it into Safe Mode.
  • Shut down your MacBook, then press the power button and immediately hold down the Shift key.
  • Release the Shift key when you see the Apple logo. Your MacBook will start up in Safe Mode.
  • In Safe Mode, your MacBook performs a basic check of your startup disk and only loads necessary software.
  • If the freezing issue doesn't occur in Safe Mode, it may be caused by third-party software or login items. Remove any recently installed applications or disable login items to see if the problem is resolved.

04Reset the SMC and PRAM/NVRAM

  • Resetting the System Management Controller (SMC) and PRAM/NVRAM can help fix various hardware and software issues.
  • To reset the SMC, shut down your MacBook, then press and hold the power button for 10 seconds. Release the power button, then turn on your MacBook.
  • To reset the PRAM/NVRAM, shut down your MacBook, then press the power button. Immediately press and hold Command + Option + P + R keys until you hear the startup sound for the second time.
  • Once the SMC and PRAM/NVRAM are reset, check if the freezing problem is resolved.

05Update macOS and Applications

  • Outdated software can sometimes cause compatibility issues and lead to a frozen MacBook.
  • Click on the Apple menu, then select System Preferences.
  • Choose Software Update and check for any available updates for macOS and applications.
  • If updates are found, download and install them. Restart your MacBook after the updates are complete.
  • Updating your software can often resolve freezing issues by fixing bugs and improving system stability.

Conclusion

By following these troubleshooting steps, you should be able to fix a frozen MacBook and prevent it from recurring. If the freezing problem persists, it's recommended to contact Apple Support for further assistance.

MethodsDetails
Force QuitForce quit the unresponsive application.
RestartRestart your MacBook.
Safe BootBoot your MacBook into Safe Mode.
Reset SMC and PRAM/NVRAMReset the System Management Controller (SMC) and PRAM/NVRAM.
Update macOSUpdate macOS and applications.
fixing frozen MacBook
troubleshooting MacBook
MacBook frozen