01Check the cables

  • The first thing you should do is check all the cables connected to your TV.
  • Ensure that the HDMI or AV cables are securely connected to the appropriate ports on both the TV and the source device, such as a cable box or DVD player.
  • If you are using a cable or satellite box, try unplugging the power cord from the box, waiting for a few seconds, and then plugging it back in.
  • You should also check the condition of the cables themselves. Look for any signs of damage or fraying. If you find any issues, try replacing the cables and see if that resolves the problem.

02Perform a power cycle

  • A power cycle can often fix temporary issues with a TV.
  • To perform a power cycle, turn off the TV and unplug it from the power source.
  • Wait for at least 1 minute before plugging the TV back in and turning it on.
  • This will help reset the TV and clear any minor glitches that may be causing the no signal issue.

03Check the signal source

  • Another possible cause of a TV with no signal but sound is an issue with the signal source.
  • Make sure that the source device, such as a cable box or DVD player, is turned on and properly connected to the TV.
  • You can also try connecting a different source device or using a different HDMI or AV cable to see if the problem lies with the original source or cable.

04Check for software updates

  • Sometimes, outdated software can cause signal issues on a TV.
  • Check if there are any available software updates for your TV.
  • You can usually find this information in the TV's settings menu or by visiting the manufacturer's website.
  • If an update is available, follow the instructions provided by the manufacturer to install it.
  • Updating the software may resolve the no signal problem.

05Reset the TV to factory settings

  • Resetting the TV to its factory settings can help fix various issues, including a TV with no signal but sound.
  • However, keep in mind that resetting the TV will erase all settings and preferences, so you will need to set up the TV again from scratch.
  • To reset the TV, navigate to the settings menu and look for the option to restore or reset the TV to its factory defaults.
  • Follow the on-screen instructions to complete the reset process.

Conclusion

By following these steps, you should be able to fix a TV with no signal but sound. Start with checking the cables and power cycle the TV, then move on to verifying the signal source and checking for software updates. If the issue persists, you can try resetting the TV to its factory settings. Remember to refer to the manufacturer's instructions for specific details on your TV model.

MethodsDetails
Step 1Check the cables
Step 2Perform a power cycle
Step 3Check the signal source
Step 4Check for software updates
Step 5Reset the TV to factory settings
TV troubleshooting
no signal
sound