Getting Started with Rocket Mortgage
Before you can manage your Rocket Mortgage account online, you must have a registered account. To register, visit the Rocket Mortgage website. Click on the 'Sign Up' button and enter the required information, including your email address, Social Security number, and loan information. After submitting your details, you will receive an email to verify your account. Follow the instructions in the email to complete the registration process.
Logging into Your Account
To manage your Rocket Mortgage account, you need to log in using your registered email and password. Go to the Rocket Mortgage homepage and click on the 'Log In' button. Enter your email and password, then click 'Submit'. If you forget your password, use the 'Forgot Password?' link to reset it.
Exploring the Dashboard
Once logged in, you'll be directed to your account dashboard. Here, you can see an overview of your mortgage details. The dashboard displays important information, such as your loan balance, payment history, and upcoming due dates. Feel free to explore the different sections available, including payment options and account settings.
Making Payments Online
To make a mortgage payment online, click on the 'Payments' section from your dashboard. Select the payment amount and the date you wish to make the payment. You can make a one-time payment or set up recurring payments. Choose your payment method, either through ACH transfer from your bank account or using a debit/credit card.
Viewing and Downloading Statements
You can access your mortgage statements directly from the account dashboard. Look for the 'Statements' section. Here, you can view your current and past statements. For your records, you can also download them as PDFs. Reviewing your statements regularly can help you keep track of your payments and balance.
Updating Personal Information
Keeping your personal information up to date is crucial for maintaining your account. To update your details, go to the 'Profile' or 'Account Settings' section. Here, you can modify your contact information, banking details, and communication preferences. Make sure to save any changes before exiting the section to ensure your updates are applied.
Setting Up Alerts and Notifications
Rocket Mortgage offers features to set up alerts and notifications for important account activities. You can enable email or SMS notifications for due dates, payment confirmations, and other alerts in the 'Notifications' section. This feature helps you stay informed and on top of your mortgage responsibilities.
Accessing Customer Support
In case you encounter any issues or have questions about managing your account, Rocket Mortgage offers customer support. Visit the 'Help' or 'Support' section from your dashboard. Here, you can find FAQs, guides, and contact information. You can reach out to customer support via phone, email, or chat for assistance.